Refund policy

Return & Refund Policy

At Miskahcart, we value our customers and are committed to providing a smooth and reliable shopping experience. Please read our return and refund policy carefully before making a purchase.

1. 3-Day Return Period

We accept return requests within 3 days from the date your order is delivered.

After the 3-day period has passed, we will unfortunately be unable to accept return or refund requests.

2. Return Eligibility

To be eligible for a return, the following conditions must be met:

  • The return request must be submitted within 3 days of delivery.

  • The product must be unused and in its original condition.

  • The product must be returned with its original packaging and accessories.

  • You must provide your order number or proof of purchase.

3. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, please contact us within 3 days of delivery.

Please provide clear photos or videos of the product and packaging so that we can review the issue and provide an appropriate solution.

Depending on the situation, we may offer a replacement or refund.

4. Non-Returnable Items

Returns will not be accepted for:

  • Products returned after the 3-day return period.

  • Products that have been used, damaged, or altered after delivery.

  • Products without their original packaging.

  • Products damaged due to misuse or improper handling.

5. Refunds

Once we receive and inspect the returned product, we will notify you whether your refund has been approved.

If approved, the refund will be processed using the applicable payment method. Processing times may vary depending on the payment provider or financial institution.

6. Return Shipping

If the return is due to a damaged, defective, or incorrect product, we may cover the applicable return shipping costs.

For other return requests, the customer may be responsible for the return shipping costs.

7. How to Request a Return

To request a return or refund, please contact our customer support team within 3 days of receiving your order.

Please include:

  • Your order number

  • Reason for the return

  • Photos or videos of the product, if applicable

We will review your request and guide you through the return process.

Miskahcart reserves the right to reject returns that do not meet the conditions outlined in this policy.